A software glitch has hit the JetForce avalanche airbag causing computer shutdowns and deployment failures. Black Diamond is issuing a recall for all JetForce avalanche airbags sold by BD and subsidiaries Pieps and POC. Thankfully the issues can be solved by a simple firmware update at a service center. This recall will be free of charge to customers.
Black Diamond have stated that to date, there have been no accidents or injuries resulting from these malfunctions however Black Diamond say all users and retailers of first generation JetForce Avalanche Airbags sold between November 15, 2014 and July 7, 2015 should immediately stop using them and return their pack(s) for service. These units can be identified by a manufacturing date code printed on a label located inside the front pocket. Units bearing date codes from 4275 to 5077 are subject to this recall.
The affected units were sold under the following model names:
* Black Diamond Pilot 11 JetForce Pack
* Black Diamond Halo 28 JetForce Pack
* Black Diamond Saga 40 JetForce Pack
* PIEPS JetForce Tour Rider 24
* PIEPS JetForce Tour Pro 34
* POC Thorax 11 Backpack